THALQUARVEX Returns Policy

At THALQUARVEX, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your purchase, we're here to help.

Eligibility for Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Non-returnable Items

Certain types of items cannot be returned, such as personalized goods or perishable goods. Please contact us for any specific queries.

Return Process

• Contact our customer service team at [email protected] to initiate the return.
• Once your return is approved, send your item to: THALQUARVEX Returns Department, 123 Commerce St., Seattle, WA 98101.
• Include a copy of the return authorization email and your original receipt in your return package.

Refunds

Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Contact Us

If you have any questions on how to return your item to us, please contact us at [email protected] or call us at (206) 555-0199.